arrow Frequently Asked Questions (FAQ)
arrow Frequently asked questions (FAQ)

Buyer:

Q: I represent a company and to represent the customers and employees. Can you help me with a greater number tickets? Do I get an invoice for the tickets?

A: Ticket2 can almost always help you with a greater number tickets. We have had many business customers who brought with them customers at events.

Of course, you get an invoice with VAT separately. You can read more about our Corporate Offer >>

Q: How do I know which sites I get the game or concert?

A: As many tickets are bought and sold, it is sometimes difficult to say exactly which tickets you will receive. If a seller has a certain number of tickets that are equivalent to he / she may not promise a customer a precise spot before she knows in how many groups tickets should be distributed. Is it like "long side" means you could end up a little higher or lower on the long side but you should NOT end up on the short side.

We at Ticket2 can't see more than you.

Q: When and how the tickets are delivered?

A: Scandinavia: The tickets are normally delivered by registered mail after 3-4 days. Variations may occur.

International: It is not possible to send the tickets to another country because of the risk of delay when the tickets are printed close to the match. The most common is that the delivery done with local bids for a hotel, but other solutions exist to requests from customers. Pick up at the stadium is often possible on match days.

Q: What happens if an event that I bought tickets for cancellation or changing dates?

A: The buyer is responsible for checking current information on the event tickets are valid. Should an event changing the date for tickets to the new date. In the case of international events usually Ticket2 therefore advise their clients to book their travel accordingly. If, for example, bought tickets for a match in the Premier League to be played on a Sunday, you may want to book their trip so that you are at events including the resort on Saturday. It should be added that it is extremely rare that events change the date.

Q: How can I be sure that I get my tickets?

A: Ticket2 know exactly what the sellers are and have verified that these are reliable people. Ticket2 never pay money to a seller before you have received your tickets.

Attn: A special inspection has been made by sellers of international events such as football tickets. Ticket2 has met them and been involved in the delivery of settlements to check that everything works. Any customer who has gone away had their tickets delivered.

Q: I bought tickets on Ticket2.com but changed my mind and want to return my tickets, is it possible?

A: There is no right of withdrawal of event tickets. Purchased tickets can not be redeemed or exchanged for another ticket. When the customer has confirmed their tickets in connection with the purchase, regarded ticket purchased and can not be returned.

Q: What are the fees associated? I want to know the total for the tickets!

A: Fee to be received is 10% if you pay by card or direct transfer to 15% of invoice. Shipment is always 79 SEK.

Here is a price example: 1.000 kr * 2 = 2.000 kr, servicefee: 2.000 kr * 10 % = 200 kr, shipping: 79. Total: 2.000 + 200 + 79 = 2.279 kr.

Fees for brokers look below.


Q: I want to buy a certain number of tickets but there are only larger or smaller items, can you help me?

A: Yes we can. Call or email HÄR we can often split or adding up the various ticket items.

Q: When I found tickets for the list and kick the "Buy Now" it says that tickets are not available. Why?

A: Someone else has initiated a purchase of the tickets after the list of available tickets were downloaded to your computer. Tickets are no longer on the list, but your browser not automatically updated.

NEWS

Looking for a way to avoid crowded shopping at The Boxing Day sales? Here's your excuse - all the fine Premier League games played on the 26 of December, book you tickets now at Ticket2.com!

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