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FAQ
How does the process work?
1. You buy the tickets on the website and pay by card or invoice
2. You immediately receive an order confirmation by email
3. About 5 days before the match, you will receive another email from order@ticket2.com. We will ask you to confirm your phone number
4. You will receive the tickets as mobile tickets via WhatsApp
Will we sit next to each other?
When buying 2 tickets, we guarantee seats next to each other.
When buying 3 tickets, an additional fee applies to guarantee seats next to each other.
When buying 4 tickets, you will be seated 2+2.
If you have special seating requests or need more seats next to each other, feel free to email us at info@ticket2.com.
What payment methods do you offer?
Card payment (Visa and Mastercard) and invoice.
Do I need to print the tickets?
You scan the tickets at the entrance using your mobile phone. You do not need to print the tickets.
Do you offer cancellation insurance?
We do not offer cancellation insurance, but we offer the option to resell your tickets if you cannot attend the match.
You can easily create an account on our website and send us an email with the price you would like to sell the tickets for. We will publish the tickets for you.
Will you be available on match day if I have questions?
We are available 7 days a week until 22:00. You can easily reach us at info@ticket2.com or through the chat function.
Where are you located?
We have offices in Stockholm, but we sell tickets all across Europe.
Can I get the tickets earlier?
We will send you the tickets as soon as we receive them from the club.